This privacy policy sets out how Steyr Arms USA uses and protects any information that you give Steyr Arms USA when you use this website. Steyr Arms USA is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Steyr Arms USA may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information we collect

We may collect the following information:

• Name, including your legal name, any alias(es), and/or account(s)
• Contact information, including your email address, telephone number, and mailing address
• Demographic information, such as postcode, preferences and interests
• Date of birth and/or age
• Financial information, such as your credit or debit card number or billing address
• Other information relevant to customer surveys and/or offers, including products purchased, firearm serial number(s), consumer preferences, and/or warranty forms and repair records

How we collect your information

We may collect your information when: (i) you provide it to us; or (ii) you access, visit, or use our website or services. Some information is obtained automatically through ordinary application use and consists primarily of anonymous usage statistics, but also includes first- and third-party “Cookies” as defined in this privacy policy. For proper functionality of our website and services, some anonymous usage data and first-party Cookies are required to be collected.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• Improving our products and services.
• Sending promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• Contacting you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
• Notifying you about changes to our website, products, and/or services.
• Providing customer care and/or support.
• Detecting, preventing, and addressing technical issues.
• Complying with legal requirements and mandatory applicable laws.

Security and Storage of information

We are committed to ensuring that your information is secure. While we strive to use commercially acceptable means to protect your information, please remember that no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee its absolute security. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. However, we cannot guarantee or ensure the security of the information you transmit, and we recommend you take every precaution in protecting your information.

We will store your information only as long as is reasonably necessary and proportionate to fulfill the purpose for which it was collected and/or as required by applicable laws and regulations. We will not store, use, or disclose your information in any way that is incompatible with the purpose for which it was collected or stored as described in this privacy policy without your consent. Your information collected by us is stored in the United States of America and may be subject to the laws thereof.

How we may disclose your information

We may disclose your information in the good faith belief that such action is necessary to, among other things:

• Comply with a legal obligation such as a court order or subpoena.
• Protect and defend our rights or property.
• Prevent or investigate possible wrongdoing in connection with our website, products, or services.
• Protect the personal safety of users of our website, products, or services, or the public.
• Protect against legal liability.

We may disclose your information to vendors and hosting companies who may process your information on our behalf (“Service Providers”). These Service Providers may have access to your information only to perform certain tasks on our behalf and are obligated not to disclose or use it for any other purpose. We will not sell your information to third parties for marketing purposes without your permission to do so. We may share your information with authorized Service Providers, agents or contractors to fulfill a service or transaction you requested, or for some other business purpose, including, but not limited to:

• Provide access to our website, products, and/or services.
• Perform services related to our website, products, and/or services.
• Assist us in analyzing how our website, products, and/or services are used.

We may use Service Providers to monitor and analyze the use of our website, products, and/or services. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

For the full list of cookies we collect see the List of cookies we collect section.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Your local privacy laws may grant you certain rights with respect to your information, and we will not knowingly discriminate against you for exercising any of your privacy rights. The relevant data privacy statutes applicable to residents of Colorado, Connecticut, Montana, Oregon, Texas, Virginia, and Utah provide residents of these states (“Covered Residents”) with specific rights regarding their information. California residents may have the rights as described in our “California Privacy Rights” section.

These rights differ depending on your jurisdiction, but may include one or more of the following:

• Right to access, confirm, or know what information we have collected from you and whether we process, or have processed, your information;
• Right to correct inaccurate details of your information;
• Right to delete your information;
• Right to opt-out of or limit the use, disclosure, or sale of your information for targeted advertising or profiling (please note that we do not sell your information for these purposes); and
• Right to request a portable copy of your information.

To make such a request, please send an email or write to:

Steyr Arms USA
ATTN: Website Data Request
2530 Morgan Road Bessemer, AL 35022
support-usa@steyr-arms.com

We will require you to identify yourself and the information you request to disclose to you, remove, modify or correct before commencing such requests. Information provided for verification purposes is used only for those purposes and is not saved or retained.

Please note that we may continue to contact you where we have a legitimate basis to do so (such as, to email you in response to an inquiry from you, to fulfill an order or request, or to provide services you have requested). We will not knowingly discriminate against you for exercising any of your applicable privacy rights.

When we provide access to your information for the purposes of modification, correction, or removal, we do so free of charge except where doing so requires an unreasonable effort. Additionally, in some instances, we reserve the right to charge a reasonable fee, where allowed by law, to cover administrative costs associated with complying with requests when a consumer has made more than one request within a 12-month period.

We will confirm receipt of a verifiable consumer request within 10 business days and provide information about how the request will be processed. We will locate the requested information, and, if available, will take the requested action with regards to your verifiable request.  We endeavor to respond to a verifiable consumer request within forty-five (45) calendar days of its receipt.

Removal of information is possible under certain circumstances, provided that we do not have a legitimate or lawful purpose to retain it or are otherwise required by law to retain it. We may refuse requests that we believe are fraudulent, are of unreasonable technical effort or would be highly unfeasible, endanger the privacy of others, or require access that is not normally necessary. We may also deny a request if we cannot verify the consumer within the 45-day time period. If we require more time (up to 90 calendar days), we will inform you of the reason and extension period in writing.  We will respond to a verifiable request in the same format in which the original request was made.

If you receive notice that we have denied your request, consumers in some states may be entitled to submit an appeal to us, in certain circumstances. If you believe our decision was made in error and wish to request reconsideration of your inquiry, please contact us with a brief explanation.

California Privacy Rights

Pursuant to California Civil Code § 1798.100, et seq., also known as the California Consumer Privacy Act, and as amended the California Privacy Rights Act (collectively the “CCPA”), California residents may have additional rights regarding their “Personal Information” and “Sensitive Personal Information” as those terms are defined by the CCPA. Please note that we do not sell your Personal Information or Sensitive Personal Information. We reserve the right to limit these rights where permitted under applicable law, including where your identity cannot be reasonably verified or to the extent your rights adversely affect the rights and freedoms of others.

1. Right to Know

We may have collected, processed, or used the following categories Personal Information and Sensitive Personal Information from you with the past 12-month period:

• Name, including your legal name, any alias(es), and/or account(s)
• Contact information, including your email address, telephone number, and mailing address
• Demographic information, such as postcode, preferences and interests
• Date of birth and/or age
• Financial information, such as your credit or debit card number or billing address
• Other information relevant to customer surveys and/or offers, including products purchased, firearm serial number(s), consumer preferences, and/or warranty forms and repair records

This information may be used by us to verify your identify, to create an account through our website, to provide or bill you for products and/or services, for administrative purposes, to detect and resolve security incidents and risks, and to communicate with you. This information is collected and may be provided to us when you use our website and/or services, including, but not limited to, visiting or accessing our website, making a purchase, creating an account, subscribing to our emails, applying for employment, or by similar methods.

We may have disclosed some of your Personal Information to Service Providers to fulfill one or more of the following purposes:

• To provide you customer service;
• To fulfill orders;
• To deliver you products or services;
• To process transactions and payments;
• To verify your identity; and
• To otherwise provide you with the products and/or services requested.

In addition to the above purposes, we may have also disclosed some of your Personal Information as required pursuant to requests from government entities and law enforcement agencies, or pursuant to other applicable laws or regulations.

2. Right to Access

You have the right to access your Personal Information we have collected, processed, or used within the past 12-month period. After we receive your request and confirm your identity, we will provide you with a portable copy of your Personal Information we have collected, processed, or used within the past 12 months. You may only make a request to access or data portability twice within a 12-month period.

3. Right to Correct

You have the right to correct inaccurate details of your Personal Information we have collected, processed, or used, subject to certain exceptions. After we receive your request and confirm your identity, provided that no exceptions apply, we will correct your Personal Information accordingly.

4. Right to Delete

You have the right to delete your Personal Information we have collected, processed, or used, subject to certain exceptions. After we receive your request and confirm your identity, provided that no exceptions apply, we will delete your Personal Information.

5. Right to Opt-Out or Limit

You have the right to opt-out of or limit the sharing or sale of your Personal Information for cross-context behavioral advertising, subject to certain exceptions. After we receive your request and confirm your identity, provided that no exceptions apply, we will limit the use of your Personal Information for cross-context behavioral advertising. Please note that we do not share or sell your Personal Information for cross-context behavioral advertising.

6. Right to Non-Discrimination

We will not knowingly discriminate against you for exercising any of your applicable privacy rights. Unless permitted by law, we will not do any of the following if you choose to exercise any of your applicable privacy rights:

• Deny you goods or services;
• Charge you a different price or rate for goods or services, including through the use of discounts, benefits, or imposing penalties;
• Provide you with a different level or quality of goods or services; or
• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services

Under the CCPA, you may exercise these rights yourself or you may designate an authorized agent to make these requests on your behalf by submitting a verifiable request. We may request that your authorized agent have written permission from you to make requests on your behalf and may need to verify your authorized agent’s identity.

In order to complete your verifiable request, you must provide sufficient information that allows us to reasonably verify you are the individual whose Personal Information you have requested, and you must describe your request with sufficient information that allows us to properly respond to it. Please note that we may deny your verifiable request if we cannot confirm your or your authorized agent’s identity. We may also deny or only partially complete your verifiable request if required pursuant to other legal rights and obligations we may have. We may request additional Personal Information in order to respond to your verifiable request. We will only use your Personal Information provided to us in a verifiable request to confirm your or your authorized agent’s identity, and we will delete any Personal Information provided to us after processing the verifiable request.

To make such a request, please send an email or write to:

Steyr Arms USA
ATTN: Website Data Request
2530 Morgan Road Bessemer, AL 35022
support-usa@steyr-arms.com

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name	COOKIE Description
AGE_GATE	The value stored by the age gate prompt.
CART	The association with your shopping cart.
CATEGORY_INFO	Stores the category info on the page, that allows to display pages more quickly.
COMPARE	The items that you have in the Compare Products list.
CURRENCY	Your preferred currency
CUSTOMER	An encrypted version of your customer id with the store.
CUSTOMER_AUTH	An indicator if you are currently logged into the store.
CUSTOMER_INFO	An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS	Stores the Customer Segment ID
EXTERNAL_NO_CACHE	A flag, which indicates whether caching is disabled or not.
FRONTEND	You sesssion ID on the server.
GUEST-VIEW	Allows guests to edit their orders.
KL_CSRFTOKEN	A unique value that protects web applications from unauthorized requests
KL_SESSIONID	A unique identifier for our Klaviyo integration (our email system).
LAST_CATEGORY	The last category you visited.
LAST_PRODUCT	The most recent product you have viewed.
NEWMESSAGE	Indicates whether a new message has been received.
NO_CACHE	Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART	A link to information about your cart and viewing history if you have asked the site.
POLL	The ID of any polls you have recently voted in.
POLLN	Information on what polls you have voted on.
RECENTLYCOMPARED	The items that you have recently compared.
STF	Information on products you have emailed to friends.
STORE	The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE	Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS	The products that you have recently viewed.
WISHLIST	An encrypted list of products added to your Wishlist.
WISHLIST_CNT	The number of items in your Wishlist.